All Physen products carry 18 months limited warranty against defects in function, materials and workmanship. This limited warranty does not apply to incorrect operation or human damage. Items with electronic modules that have been open or tampered with, items purchased used, and damage to third party equipment are excluded from warranty coverage.
You are eligible to return the defective products for exchange a new one under your 18 months warranty period.
The cost to return items with issues covered by the warranty is paid by Physen. All warranty claims are determined in Physen’s judgment.
To obtain warranty service, contact us via email firstname.lastname@example.org first to determine the problem and the most appropriate solution for you.